Hospitality Operations
Sep. 4, 2019
Shuangyu Xu
Educational background Ph.D., North Carolina State University M.S., University of Missouri-Columbia Courses taught PRST 2060: Tourism Management PRST 4260/7260: Sustainable Tourism PRST 4357/7357: Domestic and International Tourism: Resources, Market, and Impacts PRST 8400: Constructs of Leisure…
July 21, 2017
Mauro Palmero
Educational background Ph.D. Higher Education-Sport Management, Ohio University, 2010 Courses taught HSP_MGMT 3100: Guest Service Management HSP_MGMT 3500: Sport Venue Operation Management HSP_MGMT 4180: Strategic Management in the Hospitality Industry HSP_MGMT 4500: Management and Promotion of Live Entertainment HSP_MGMT 4600: Hospitality Facilities Management HSP_MGMT 4993: Internship in Hospitality…
July 21, 2017
Pei Liu
Liu has extensive experience in applied research, ranging from consumer consumption behaviors to food handlers’ food safety practices, in various food system settings, such as restaurants, schools, faith-based organizations, and private homes. Her research has been funded by federal and state grant agencies, and she has led three USDA NIFA Grants with a total of over $1 million. Her research contributions are evidenced by over 20 publications in prestigious journals, and she has been an active presenter of her research findings at numerous national and international conferences. Educational background Ph.D., Kansas State University Courses taught Hsp_Mgmt 1000: Food Safety…
July 21, 2017
Dae-Young Kim
Dae-Young Kim is a professor of Hospitality Management (HM) at the University of Missouri. He joined the HM faculty at the University of Missouri in 2006 after completing his Ph.D. (2006) and M.S. degree (2002) in the Department of Hospitality and Tourism Management at Purdue University. He is the recipient of the Fulbright U.S. Senior Scholarship (2024) and the Rotarian Ambassadorial Scholarship (2000). He serves as the membership secretary of the Asia Pacific Tourism Association (APTA) and as the review chair for the Thesis-in-Progress session at the APTA annual conference. His research specialties include tourist destination management, sustainable tourism, traveler…
July 21, 2017
Seonghee Cho
As a behavioral scientist, Dr. Cho’s research expertise is in developing interventions to change employees’ attitudes and behaviors which lead to positive financial impacts. She is currently conducting the financial impacts of hospitality employees on hotel guests’ delightful experience using user-generated contents. Educational background Ph.D., Hospitality Administration, University of Nevada, Las Vegas M.S., Hospitality and Tourism Management, Purdue University M.B.A., Kyung-Hee University, Korea Courses taught HSP_MGMT 2400, Fundamentals of Lodging Management HSP_MGMT 4100, Human Resources Management HSP_MGMT 4400, Hospitality Finance Management FS 8100, Topics — Strategic Human Resource Management…
July 21, 2017
Amanda Alexander
Volunteering Importance of this segment to the success of special events, festivals, and mega events Motivation Intention Generational differences Advertising and Consumer Behavior Effects of social media on service related “products” Evolution of channel choice preferences Generational differences Interactions between business and client Meetings and Conventions Marketing Influencing decision makers Effects of word of mouth Retention of annual events How services are marketed differently from products, how to overcome the idea of intangibility Educational background Ph.D., Hospitality Management, University of Missouri M.S., Hospitality Management, University of Missouri B.S., Hotel and Restaurant Management, University of Missouri Courses taught HSP_MGMT 1100, Introduction…