Technical support ⋅ Page 1

How To: Request CAFNR IT Service

Resources from IT are centralized on a ticket system

Since centralizing information technology across campus, the Division of IT is using the Cherwell ticketing system to manage support requests. When a support request is received, ALL members of the CAFNR IT staff are notified of the request. It is likely your local IT person will assist with the ticket, but if someone is busy or out of the office,…