Education
- PhD, Hospitality Administration, University of Nevada, Las Vegas
- MS, Hospitality and Tourism Management, Purdue University
- MBA, Kyung-Hee University, Korea
Specialties
- Human resource development
- Intervention development for behavioral changes
- Impacts of human resources on financial performance
Research
As a behavioral scientist, Dr. Cho’s research expertise is in developing interventions to change employees’ attitudes and behaviors which lead to positive financial impacts. She is currently conducting the financial impacts of hospitality employees on hotel guests’ delightful experience using user-generated contents.
Teaching
- HSP_MGMT 2400, Fundamentals of Lodging Management
- HSP_MGMT 4100, Human Resources Management
- HSP_MGMT 4400, Hospitality Finance Management
- FS 8100, Topics — Strategic Human Resource Management